SHIPPING AND DELIVERY
Priority Shipping with Local Logistics, EMS,USPS, UPS, DHL, FedEx & TNT, Signed For 1st Class Delivery. Fully trackable.
All our orders will get dispatched within 24 – 72 hours at most after payment is received. Once the orders is dispatched we provide you the tracking number to trace order’s movement.
- For UK nationwide, We deliver through all over the country. All national orders should arrive in 48 hrs from our experience. Orders within Canada,Europe,US & UAE are usually delivered within 3 to 4 business days.
- All Cats at caracatkittens are dispatched in securely to clients.
- Please note that as per our Terms and Conditions it is your responsibility to know your local laws and customs regulations,but in 99% of cases there are absolutely no delivery problems for orders.
- Please contact us if your item has not been delivered within 5 working days within the UK, or 7 working days for the rest of the world and we will see into it. Please include your order ID and tracking number in your message to us.
Returns & Replacements
In the unlikely event that you receive the wrong order or shipment does not meet your expectation, simply notify us so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect order. Due to the nature of the business, Once your order has left our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have from the time of purchase to the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
We accept WorldRemit Because it ensure it’s quick, secure and convenient. But most importantly, by offering better exchange rates than most conventional banks and money transfer providers, we make sure your hard-earned money goes further. Click Here to know how to make payment with WorldRemit.
NB : If you want to make payment using Bank Transfer or Paypal, Email us us for more details on how to proceed.